The Socialist spoke to Susie and Tomas about their experiences working for agencies in Dublin. Susie works for a temping agency called Angels working in administration and customer services.
“Working for a temping agency can be really insecure as some jobs last a week or two and others may only last a few days. I get paid between €10 and €11 an hour and I know I am paid less that the permanent staff. If I am sick I don’t get paid and of course I don’t get holiday pay.
“It causes me all sorts of problems being an agency worker. Even if I could afford to buy a house, I would never get a mortgage because I haven’t got a permanent job and it is a problem trying to get any type of credit. “I have been trying to get a permanent job but it is difficult, if you look on jobs.ie, the majority in this area of work are agency jobs.”
Tomas was employed by an agency to do customer care work for Eircom. “There is a huge difference between being an agency worker in Eircom and a permanent worker. Permanent staff get a pay rise ever year, have pensions, sick and holiday pay (more holidays) and are members of a union – the agency workers got none of that. I was the only agency worker who was a member of the union, but the agency refuses to recognise the union.
“When I worked in Vodafone for an agency I was getting paid €7,500 a year less that the permanent workers doing the same job as me. Companies are saving a fortune using agency workers, and they can also get rid of you anytime they want because agency workers have no rights.”